About Sendayo
Putting the Human Element First in Disability Support Services
Sendayo is a leading provider of disability support services in Adelaide and Melbourne, offering genuine care and connecting people living with a disability with passionate support partners. We're building innovative solutions to transform the way individual support is delivered and reviewed.
Operating in Melbourne and Adelaide, Sendayo works with NDIS participants by providing a range of support services including personal care, home and community participation, mobility support, transport, daily living support,
household tasks and more.
Sendayo works collaboratively with other providers, professionals and family members that support the care of the participant to ensure the best and most appropriate care possible is provided.
Sendayo
is a brand dedicated to connecting people living with disabilities with the support they need to live fulfilling lives. The name "Sendayo" comes from the Greek word for "Connecting," reflecting the company's
mission to bring people together. By matching people living with a disability with support workers who meet their specific needs, Sendayo empowers individuals with disabilities to lead active and engaged lives, free from
limitations and barriers. Whether it's help with daily tasks, support in achieving personal goals, or just someone to share life's ups and downs with, Sendayo is committed to helping each participant find the
connection they need to live their best lives.
The Journey
Having worked for many of the big disability support organisations and agencies in Melbourne, the cousins found a gap in the market. They realised there was space for a disability support service underpinned by:
-
Innovative software that would alleviate some of the administrative pressures support workers faced.
- A company culture focused on investing time in the recruitment process and understanding the support workers
and participants to ensure the right matches are made.
So, they came together to start a new venture and innovated and re-designed service delivery through technology combined with their company ethos and culture.
Sendayo started as a family business, and to support its growth two further family members have joined Sendayo, bringing their financial, operational and compliance knowledge to support the company’s expansion, playing
their own unique part in the puzzle they helped Sendayo grow to the spectacle that it is today.
Sendayo launched in 2018 and has built a solid foundation over the years. We are proud of our incredible retention rate, as many of our wonderful participants have been with Sendayo for years.
Sendayo provides support
with community participation, daily living, household tasks, transport, development of life skills and assist with personal activities from part roster up to a full time twenty-four hours per week capacity rate.
The participants we support have a wealth of variety and are diverse in background. Sendayo attracts amazing people due to the culture we have built in our organisation, and that is what makes Sendayo the success it is today. The Sendayo concept has flourished and spread all over Melbourne, Victoria and we have recently opened up in Adelaide, South Australia too. As we expand, we anticipate moving to other Australian states as well.
Sendayo has recently launched SIL homes, supporting people living with a disability in short stay, medium term, and even full time 24 hours SIL accommodation capacity. We now offer a range of services including in-home disability support, NDIS in-home support, and active support for disability.
the journey has just begun!
Meet some of our Support
Partners
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be better
There have been a lot of providers emerging, but they are not all working with a focus on individual needs, system integration, and collaboration with professionals, family members, and care teams. Care can and must be better.
customer experience
Developing a seamless process from the time of onboarding to the management of support planning while integrating software solutions that makes everything run smoothly.
mile
Sendayo is always willing to go the extra mile for both our participants and our support partners, but also for all the stakeholders who surround the life of the participant.
improvement
Sendayo is resilient in the face of challenges and obstacles. Always striving to find a solution. At Sendayo we always think - how can we? We embrace learning from challenges to help grow and build solutions to overcome these challenges in the future.
Sendayo’s moto is: Never give up on the support of the participant. Strive to always find a solution, even when it seems too hard or impossible.
Fast and responsive support is the key element to Sendayo's success. Sendayo believes that acting fast in all aspects of support is vital. Sendayo never leaves issues unresolved.
about us
It is an amazing experience to work with Sendayo. They are fast in their response, always a can do attitude. Love them.
Very friendly service and support workers. They look after my mother with great care, and always go above and beyond to meet our needs. Thank you!
Sendayo service has proven to be very unique in the way they deal with very complex needs. Always striving to solve problems. A can do attitude. Very happy with he service.
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